A. The PulseGuard sensor is worn during sleep. It measures the heart rate levels for specific changes. It then sends this information via Bluetooth to the PulseGuard software where it will then alert when a problem is detected.
A. PulseGuard is available for purchase on our website, www.PulseGuard.org/shop
A. PulseGuard is currently available internationally, if your country is not available in the countries list at checkout, please contact sales on (+44) 01622 321111.
A. PulseGuard alerts you to a sudden rise or fall in heart rate whilst you are sleeping. Should you experience a rise or fall in heart rate which exceeds the configured parameters, this may indicate a seizure or other health condition.
A. It is always best to consult with your doctor. This information is generally discovered through an EEG.
A. PulseGuard will set off an alarm if the heart rate drops below the lowest parameter that it has been set at.
A. Yes, if you purchased a Mk-I PulseGuard system, then you have a 12 month warranty from date of purchase. If you have a Mk-II PulseGuard, then your system is covered for the length of your contract.
A. We recommend the sensor be worn either on an arm or an ankle, it will work anywhere on the body as long as there is good skin contact. We do recommend that it is best worn on the ankle just behind the anklebone on a child so that there is no temptation to play with the sensor. Once covered in bed children tend to forget it is there.
A. Depending on which sensor you are using, the original sensor distributed with the Mk-I PulseGuard had a battery life of up to 10 hours. The Mk-II Sensor has a battery life of up to 24 hours when fully charged.
A. Yes, the sensor is waterproof however the PulseGuard Tablet and other accessories are not.
A. PulseGuard can be used from as young as 6 months, however the main constraint is the strap length, if you are in doubt, then please contact the sales team on (+44) 01622 321111.
A. There is no maximum age.
A. No, only update to the latest version of iOS if you have specifically been informed to do so either from information on this site or via contact with support. If you update before we have confirmed you can, PulseGuard could stop working properly or altogether.
information about the compatibility of the different versions of iOS and PulseGuard can be found here: iOS Update Information
A. If you have accidentally deleted PulseGuard for what ever reason, contact support on 01622 321111 where we will help you get PulseGuard back.